Paramount Group Uk Ltd is a small business in Hertforshire. Our Client is looking for a Data Center Engineer based in Stavanger , Norway, the job role includes
1.Any new device/hardware installation, initial IP configuration of the device/module via console connection will be done by Hamp;F engineer based on instructions
2. Initiate offline test based on instruction (if system is up but not reachable to HCL remotely).
4. In case, iLO of any server is not working, then H amp; F should help us in
restarting the server/bringing it up till the time we get the iLO fixed.
5. In case motherboard of any server is replaced, then initial iLO
configuration has to be done by H amp; F based on instruction .
6. To check the server status, if not reachable through RDP or iLO. If
required need to re-patch the network connectivity.
7. Escorting break-fix partner/Vendor up to device, who comes for break-
fix call.
8. If any abnormal lights are found (LED Status check), inform the track on
same time or e-mail or call the duty desk.
9. Monthly light checks
10. Tape insertion amp; ejection as per agreed days amp; time and confirm HCL
Backup team after completion, tape Labelling and maintaining Tape Vaulting records to be done as per instructions.
11. Removal of Stuck tapes from the tape drives.
12. Engineer will be required for replacement/addition of module/device, the
initial configuration of the device/module via console connection on
Network and Wifi devices in coordination with HCL offshore team.
13. Physical check of Cables connecting Storage, Servers and Switches
based on instruction given by HCL SME (if required).
14. Placing hot-swappable hard disk/Fan/Power Supply Module from
Storage.
15. Assist in house keeping data centre. Loading/Unloading of back up media.
16. Engineer should carry a toolkit, console cable, straight cable cross
cable with a compatible laptop with a COM port (with HyperTerminal
software) while attending network/Wifi issues.
17. Engineer should not disturb the existing wiring (taking out the
connectors) connection while replacing/troubleshooting the network
devices in data centre.
18. Engineer should carry an antistatic wrist band while changing the
modules in modular network devices.
23. Identification of alarm signals on the device; H amp; FEngineer should be
able to understand the Rack layout and DC Layout for quick
identification of device location.
24. Replacing hot-swappable devices / modules in Storage/Switch/Servers,
in case of device under OEM support.
25. Physical start of Storage / Switch in case Remote Login Module not
present.
26. Providing logs of Storage, Switches or Tape Library in case Remote
Login Module not present.
27. Replace faulty power/network/storage cable.
28. MEDIA MANAGEMENT (Mainframe/Open Tech collection of daily/Adhoc
usage tapes amp; preparation for CISCO offsite, cleaning of tape drive,
retrieval of tapes from CISCO for restoration)
29. Spooling of reports/files to tape
30. Ready to provide 24*7 support on rotation basis.
31. Should be able to assist in ILO setup troubleshooting via hand and feet.
32. Help and assist on network cabling issues, if any required
33. Support the team with minimal direction by identifying jack panels,
switches, HP hardware environment, Hardware logs (HP SIM), rack and
stack activities etc.
34. Vendor Coordination for onsite activities and Offshore team
coordination.
35. Any power-off, power-on activities that needs to be performed on the
components at various situations.
36. Vaulting Management
37. Replace hard drives in Array (physical replacement only) on best effort
basis
38. Create SOPs/define FSO role in break/fix for servers and networks
39. Create SOPs/define FSO role in IMAC for servers
40. Create SOPs/define FSO role in IMAC for networks
41. Facilitate break/fix and IMAC roles simultaneously for network and
servers
42. Provide 2nd and 3rd level support as well as troubleshoot complex
network/server issues and consult/implement solutions
43. Participate and plan Tuesday night global maintenance windows
44. Assist in network design and workarounds with HCL and Statoil
45. Provide physical infrastructure layouts/information to HCL
46. Attend weekly meetings to raise issues and possible solutions to
problems
47. Maintain DRM Notes server and network databases.
48. Manage FSO related logistics for parts or equipment moving, equipment
delivery and receiving.
49. Creating training material and provid training for new FSO members
50. Travel to remote locations (within or outside Norway)